Contact & Admissions
Contact & Admissions for Royce Recovery
Reach out today. Our admissions team can answer questions, verify coverage, and schedule a clinical assessment, confidentially and on your timeline.
Request a confidential callback
Please do not include sensitive medical details in this form. For emergencies, call 911 or the 988 Suicide & Crisis Lifeline.
What to expect
How admissions works
No sales pitch and no pressure. The first call is a clinical conversation about what is happening and what would help.
Call or request a callback
A confidential conversation with our admissions team, usually fifteen to twenty minutes. Nothing is committed at this stage.
Benefit verification
We verify your coverage and explain, in plain numbers, what your responsibility is likely to be before treatment begins.
Clinical assessment
A licensed clinician completes a biopsychosocial assessment and recommends a level of care using established placement criteria.
Start treatment
Most clients begin within days of assessment. Your treatment plan is written with you during the first week.
Frequently asked questions
Do you accept insurance?
We work with most major commercial insurance plans and verify benefits before treatment begins so there are no surprises. Our admissions team will explain your coverage, deductible status, and expected out of pocket responsibility in plain language.
How quickly can I be seen?
Assessments are typically scheduled within a few business days, and many clients begin programming the same week. If your situation is urgent, tell us on the first call and we will prioritize scheduling.
Is treatment confidential?
Yes. Behavioral health records are protected under HIPAA, and substance use treatment records carry additional federal protection under 42 CFR Part 2. We release information only with your written authorization, apart from the narrow exceptions required by law.
What ages do you treat?
Royce Recovery serves adults 18 and older. For adolescent care, our admissions team can refer you to trusted providers in the North Texas area.
What areas do you serve?
Our office is in McKinney, Texas, and we regularly serve clients from Frisco, Plano, Allen, Prosper, Melissa, Anna, and the wider Collin County and North Dallas area.
What should I do in a crisis?
If you or someone you love is in immediate danger, call 911. For free, confidential support twenty four hours a day, call or text 988 to reach the Suicide and Crisis Lifeline.